Account Deletion
You may request deletion of your PureDetox account and associated data at any time. We respect your right to be forgotten.
⚠️ Important Notice
Once your account is deleted, you cannot recover your data. Please make sure you want to permanently delete your account before proceeding.
Account & Data Deletion Options
Choose Your Deletion Type
🗑️ Full Account Deletion
Delete your entire account and all associated data permanently.
📄 Data Deletion Only
Keep your account but delete specific data (backups, settings, etc.).
Full Account Deletion
Method 1: In-App Deletion
Recommended - Quick & Easy
✅ Instant Processing: Your account will be deleted immediately with confirmation.
Method 2: Email Request
Alternative option
Submit a deletion request to:
Please include:
- • Your account email address
- • Confirmation that you want to delete your account
- • Any specific data deletion requests
⏱️ Processing Time: Email requests are processed within 48 hours.
Data Deletion Only (Keep Account Active)
📄 Selective Data Deletion
Want to keep your account but delete specific data? You can request deletion of individual data types while keeping your account active.
Email Data Deletion Request
Specify exactly what data to delete
Send your specific data deletion request to:
What you can request to delete:
App Data
- • Backup files and configurations
- • Personal settings and preferences
- • Session profiles and schedules
- • Usage statistics and history
Account Data
- • Support conversation history
- • Feedback and survey responses
- • Device information logs
- • Custom preferences
📋 Email Template Instructions
Subject: "Data Deletion Request - Keep Account Active"
Include in your email:
- • Your account email address
- • Specific data types you want deleted (use checkboxes)
- • Any additional details or special requests
- • Confirmation that you want to keep your account active
⏱️ Processing Time: Data deletion requests are processed within 48-72 hours. You'll receive confirmation via email.
What Data Is Deleted
✅Completely Removed
Account Information
- • Email address
- • User ID (UID)
- • Display name
- • Account preferences
App Data
- • Backup files
- • Personal settings
- • Firebase stored data
- • Configuration profiles
What Data May Be Retained
⚠️Limited Retention (Legal & Technical Requirements)
📊 Anonymous Analytics
Crash logs and performance metrics that cannot be linked to your identity. These help us improve app stability for all users.
🎧 Support Records
Customer support communications may be kept for up to 30 days if you had an open support ticket. This is for quality assurance and follow-up purposes only.
⚖️ Legal Requirements
Any data we are legally required to retain under applicable laws and regulations. This is rare and only applies in specific legal circumstances.
Deletion Timeline
In-App Deletion
Immediate processing
Email Request
Within 48 hours
Confirmation
Email notification sent
Frequently Asked Questions
❓ Can I recover my account after deletion?
No, account deletion is permanent. Once deleted, your account and data cannot be recovered. Please be certain before proceeding.
❓ What happens to my app settings?
All your personal settings, backup configurations, and preferences will be permanently deleted from our servers.
❓ Will I receive confirmation?
Yes, you will receive an email confirmation once your account has been successfully deleted.
❓ Can I delete specific data instead of my entire account?
Yes! Use the "Data Deletion Only" section above to request deletion of specific data types while keeping your account active. This includes backups, settings, usage statistics, and support history.
❓ What's the difference between account deletion and data deletion?
Account deletion: Removes your entire account and all data permanently. Data deletion: Removes specific data types while keeping your account active so you can continue using the app.
❓ Can I delete my data and then create a fresh account?
Yes, you can either: 1) Use "Data Deletion Only" to clear your current account data, or 2) Delete your entire account and create a new one. Both options give you a fresh start.
🤝 Need Help?
Before You Delete
- Questions: support@puredetox.app
- Privacy Policy: Full details
- Terms: Terms of Service
- Permissions: Permission Info
Alternative Options
- Account Issues: Try troubleshooting first
- Privacy Concerns: Review our data practices
- App Problems: Contact support for help
- Feature Requests: Share your feedback
Related pages: